I think most of us probably realize that technology is transforming the world, including our workplaces. It’s hard to believe that the iPhone and other mobile devices came onto the scene just a few short years ago (2007). I was in Austin, TX recently and the restaurant we went to had their wine list presented on an iPad that was left on the table. The wines presented on the tablet had detailed descriptions and reviews and you could order a glass or a bottle right from the table.
We've already witnessed in our own lives the impact technology has had on the workforce. But where does this end? The video below predicts that in the very near future technology could cause the displacement of 25% of our workforce, exceeding the unemployment rate of the great depression. As a society, we need to understand what the implications are for business and for the people that businesses serve. This is a really profound topic to think about and it could be a strong indication of why our current economic recovery hasn't been felt by everyone the same way.